PLACING AN ORDER
Our website allows you to click on any item, amend quantities, add to cart then when ready, review and purchase items in the cart. If you choose to sign up for an account with us, it also allows you to track the status of orders, view your order history, and save address information. We ask that you review your order carefully prior to submission, as the order cannot be amended once submitted.
ORDER CONFIRMATION
Once you have finished placing your order, you will be immediately provided with an order number. We will also send you an email confirmation with this and full details of your order.
ORDER STATUS
If you placed your order through a password-protected online account, you will be able to check the status of your order at any time by logging in to your account. Alternatively, you can click on the link provided in the confirmation email.
METHODS OF PAYMENT
We accept the following methods of payment: Credit card via myPOS (Visa, Maestro, MasterCard, American Express, Apple Pay/Google Pay), PayPal, direct bank transfer. Items are charged at point of order.
The information on your credit card will not be used for any other purpose.
All payments are made in Euro currency (€). Please be aware if using payment methods outside of this currency you may be charged a separate fee by your bank/card provider to convert the currency.
The payment will be processed (in €) at the point of order.
Similarly, if your payment is refunded (in part/full) you may not receive the full amount of your order (or more than the total) to reflect changes in currency values from the time the order was placed to the time the order was refunded.
SALE PERIODS
For sale periods, such as (but not limited to) Black Friday and Cyber Monday where discounting is applied, additional credit notes and/or other discount and gift codes cannot be applied.
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